and our .com affiliates

 

Ordering From HD Communications Corp.

 

If you are ordering a wireless network product

please visit our new website

http://www.wirelessnetworkproducts.com

For all other products please read on

 

 

 

 

  Sales Support

 Order Picking

 Tech Support

Please click on the link on the bottom of this page to bring you to our secure order page

Note: Minimum order is now $20.00

 

  In memory of Kevin M Williams and all those lost during the tragic events of 9/11/01

We Will Never Forget

 God Bless America

Standard Ordering,company,warranty, information and terms

Please be careful and order the correct items. If you are not sure what you are ordering is correct you may call tech support at ( 631 ) 588-3877.

Returns Policy

Terms for wireless network products shipped from HD Comm only

No returns after 30 days of invoice date. Sales of antennas, wlan cards, access points, and cables will only be accepted with prior return material approval. A 10% restocking charge will apply to all returns. All product must unused and must be in its original cartons/Packing or credit will not be issued. No cables will be accepted if cable jacket is damaged, or if cables have been cut or altered in any way. All antennas must not have been mounted or installed. Freight charges to return product will be the responsibility of the customer. HD Communications Corp. will repair or replace any defective antennas or cable for a period of 30 days from date of invoice . Antennas or cable returned after 30 days up to 90 days and only with prior approval will receive HD online store credit only, and no other form of credit will be issued.
Terms for all products shipped from RITE2U

RETURNS POLICY
Please note that not all items are covered by this return policy. Some manufacturers require that their items be handled directly by them. We suggest that you check the complete returns policy before making your purchase.

* Shipping charges are non-refundable.
* DOA/Defective products are allowed for return for replacement or credit.
* All returns must be within 30 days of the invoice date. Thereafter, all sales are final.
* All returns must be in original factory cartons with all original packing materials.
* All miscellaneous materials such as manuals, accessories and cables must be included or you will be billed for the missing parts accordingly.
* Returns must be shipped freight prepaid. Any return sent back freight collect will be refused.
* Return authorization must be received within 10 business days from the date of the RMA or the return will be refused.
* All replacement merchandise is billed to your credit card (merchandise and tax if applicable, no freight). When defective merchandise is received, your credit card will be credited for the original merchandise amount.
* All products are sold with their respective manufacturer's warranty.

GENERAL POLICIES

* Special order items are not returnable.
* When returning a printer, please remove all ink or toner cartridges before shipment. Failure to do so may damage the printer and credit cannot be given.
* All unopened software may be returned for exchange within 30 days of invoice date. All opened software may not be returned for any reason.
* All clearly marked discontinued items will not be accepted for return.
* All replacement items will be shipped after we have received and processed your defective return. A new tracking number will be sent to you on the replacement item when it ships.
* All credits will be made back to the original payment method.
* We will not be held responsible for you ordering the wrong product(s) all refusals will be credited minus the freight charges.
* If a package arrives damaged, it is best if you refuse the package. If you sign for and keep the package, please make sure you notate the damage when you sign for it so that we may file a claim with the carrier in the event that the actual product you ordered was also damaged.
* All non-defective returns for credit are subject to a 15% restocking fee.


Terms for all other HD Communication Corp. products

All returns for non antenna and cable products must be approved prior to return and may be subject to a restocking fee Please call customer service for an RMA number prior to return. No returns will be accepted without an RMA number on the outside of the box.The customer is responsible for the cost of freight to and from their location. We can not issue credit for freight costs. HD Communications Corp. is not responsible for returned material shipped from your location until it is signed for at our location. HD Communications Corp. will repair or replace any defective material for a period as listed for that item. Most products are warranted for 90 days unless warranty period is otherwise specified. If period is not listed the customer may contact customer service to inquire as to the warranty period for that product. Credit card transactions are traced. HD Communications Corp will pursue any fraudulent transactions and will take whatever legal actions are required to obtain compensation for any loss involved. HD Communications Corp. is a New York State business registered and incorporated under the laws of the State of New York. We have been in business since 1991 and are an equal opportunity employer.

You do not require a re-seller certificate to place an order.

Only New York State residents without a re-seller certificate are charged NYS sales Tax.

No credit cards will be accepted unless the ship to address matches the credit card billing address of the credit card number supplied. If the shipping address is different than the billing address, we will only accept orders with prepayment prior to shipment or COD (USA only) terms. Please call our accounting department for further details at (631) 588-3877 Ext 20

Warning: We pursue and will press charges for all credit card fraud. In addition we will pursue legally all costs for damages for material as well as legal fees. All IP addresses are recorded with each transaction and we have successfully pursued pressed charges, and recovered on past fraudulent transactions.

 I Agree To The Above Terms

CLICK HERE

To Go To Our Secure Order Page

If you prefer to place your order in person please call

( 888 ) 588 - 3800

All Orders Entered online or by phone entered after 3pm est will ship the following day.

(This applies to items that are in stock only)

Our Telephone Hours are Monday to Friday 8am to 5pm EST